These Terms and Conditions govern the use of this website and all services provided by Red Octo.
1. Scope
These Terms and Conditions apply to all services, offers, and business relationships between Red Octo and its clients unless otherwise agreed in writing. By accessing this website or engaging our services, you agree to these Terms and Conditions.
2. Company Information
Red Octo Austr. 22/1, 71069 Sindelfingen, Germany Email: info@redocto.io Phone: +49 (0) 151 297 60071 CEO and Founder: Alec L. Strobel
3. Services
Red Octo provides digital services including, but not limited to: - Software development - Workflow automation - Process digitalization - Web application development - Technical consulting - Maintenance and support services The exact scope of services is defined individually in project proposals, quotations, or written agreements.
4. Contract Formation
Offers, quotations, and project proposals provided by Red Octo are non-binding unless explicitly stated otherwise. A contract becomes effective upon written confirmation, signed agreement, payment confirmation, or the commencement of project work by Red Octo.
5. Client Responsibilities
Clients are responsible for providing all necessary information, materials, approvals, and access credentials required for the completion of the project. Delays caused by missing client input may result in adjusted project timelines and additional costs where applicable.
6. Pricing and Payment
All prices are stated in Euro unless otherwise specified. Invoices are payable within the agreed payment period stated on the invoice. Red Octo reserves the right to pause or withhold services in the event of overdue payments. Unless otherwise stated, all prices are exclusive of applicable taxes.
7. Project Timelines
Estimated delivery dates and timelines are non-binding unless explicitly agreed otherwise in writing. Red Octo is not liable for delays caused by force majeure, third-party providers, hosting outages, client delays, or circumstances beyond reasonable control.
8. Intellectual Property
Unless otherwise agreed in writing, Red Octo retains ownership of all concepts, source code, designs, frameworks, internal tooling, templates, and development methodologies created during the course of a project. Upon full payment, the client receives the agreed usage rights for the final delivered work product. Third-party software, libraries, assets, or licenses remain subject to their respective licensing terms.
9. Maintenance and Support
Maintenance, updates, and support services are only included where explicitly agreed upon. Unless covered by a separate maintenance agreement, Red Octo is not obligated to provide ongoing support after project delivery.
10. Liability
Red Octo is liable only for damages caused intentionally or through gross negligence, except where mandatory statutory provisions provide otherwise. Liability for indirect damages, lost profits, lost data, business interruption, or consequential damages is excluded to the extent permitted by law. Clients are responsible for maintaining their own backups unless otherwise agreed in writing.
11. Third-Party Services
Projects may involve third-party providers, platforms, APIs, hosting services, or software tools. Red Octo is not responsible for outages, security incidents, policy changes, pricing changes, or service interruptions caused by third-party providers.
12. Confidentiality
Both parties agree to treat confidential information shared during the course of a project as strictly confidential and not disclose it to third parties unless required by law.
13. Data Protection
The processing of personal data is carried out in accordance with applicable data protection laws and our Privacy Policy. Further information can be found in the Privacy Policy on this website.
14. Website Content
The contents of this website have been created with the greatest possible care. However, Red Octo does not guarantee the accuracy, completeness, or timeliness of the content provided. External links are provided for informational purposes only. We are not responsible for the content of linked third-party websites.
15. Changes to Services or Terms
Red Octo reserves the right to modify, update, suspend, or discontinue parts of the website, services, or these Terms and Conditions at any time where reasonable and legally permissible.
16. Applicable Law
These Terms and Conditions are governed by the laws of the Federal Republic of Germany. Where legally permissible, the place of jurisdiction shall be the registered location of Red Octo.
17. Severability Clause
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain unaffected.
18. Contact
Red Octo Austr. 22/1, 71069 Sindelfingen, Germany Email: info@redocto.io Phone: +49 (0) 151 297 60071
Questions? Get in touch.